Data Privacy Policy
This Privacy Policy explains how we at Barz collect, use and protect the personal information of our players in New Zealand. It describes the categories of information we gather, the purposes for which data is processed, the security measures we maintain, and the choices available to users about their personal data. Our approach aligns with applicable privacy laws and industry standards, and the policy clarifies how to contact us with questions or to exercise rights related to your information.
Types of data we collect
Personal data includes name, date of birth, address, email and phone number required to create and verify accounts. Technical data covers device identifiers, IP address, browser and usage logs collected when you access our services. Transactional data records deposits, withdrawals, wagers and currency details - including amounts in NZ$ where applicable - plus payment method identifiers needed for processing and compliance.
How we use information
Information is used to provide and improve our services, facilitate deposits and withdrawals, verify identity for KYC and anti-money laundering checks, and to detect and prevent fraud. Data also supports customer service interactions, dispute resolution, regulatory reporting and the enforcement of our terms. Processing is limited to lawful purposes and only as necessary for the stated functions.
Data protection and security practices
Security controls include industry-standard encryption for data in transit, access controls, monitoring and secure storage procedures designed to protect information from unauthorised access or disclosure. Regular risk assessments and staff training form part of our data protection programme. Retention periods are based on legal and operational needs and we dispose of data securely when no longer required.
Cookies and tracking technologies
Cookies and similar technologies are used to enable basic functionality, remember preferences and analyse site performance. Some cookies support authentication and fraud prevention, while analytics cookies help us understand usage patterns. Users can manage cookie settings through their browser, though disabling certain cookies may affect site functionality.
User rights - access, correction and deletion
Individuals may request access to their personal data, request corrections to inaccurate information or ask for deletion where legal grounds permit. Requests can be submitted to our support team and will be processed in accordance with applicable law. Verification steps are required before we action requests to protect account security.
Objections and restrictions
Where applicable, users may object to or restrict certain processing activities, for example direct marketing. We will review requests and, if valid, apply restrictions unless overriding legal or contractual obligations exist.
Data sharing and third parties
Personal information may be shared with third parties when necessary to provide our services - including payment processors, identity verification providers, regulatory bodies and trusted service suppliers. We select partners who meet security and privacy standards and enter into contracts that impose data protection obligations. Transfers outside New Zealand are managed in line with legal requirements.
Updates to this privacy policy
Policy updates are published on our site and take effect from the posted date. Significant changes will be communicated by account notice or email where required. Continued use of our services after an update indicates acceptance of the revised terms, subject to any statutory rights you may hold.
Contacting us
Questions or requests about privacy can be directed to our support team. We provide clear channels for exercising rights and resolving concerns, and we aim to respond promptly in line with legal timeframes and good practice.